The process is designed to be collaborative, stress-free and straightforward. Unlike ready-to-wear, you won’t need to search high and low for something you have in mind. Instead, limitless options will be whittled down until we create your vision.

STEP 1: BOOK A CONSULTATION

After an initial phone call, come to the HAX Mayfair studio to discuss your brief. We’ll take your measurements and talk about fit, cloth and details.

STEP 2: DESIGN & FIT

You inform the design while we hone the styling - offering as much or as little advice as you’d like. We source our fabrics from the very best cloth merchants. With over 10,000 fabrics to choose from, we’ll narrow down a selection together and advise you on the best options for fit and function. We’ll run through trimmings and details like pockets, waistbands, fastenings, cuffs, lapels and vents. Up-front payment will be taken to get your garments underway.

STEP 3: REVIEW & ALTER

Our tailor and pattern cutter will get to work. Typically, we’ll create your garments in 4 to 6 weeks - we may be able to expediate if requested. We’ll arrange for you to come back to the studio for your fitting. If necessary, we will agree any adjustments and they will be carried out promptly.

STEP 4: ORDER AGAIN!

We keep your patterns and preferences on file to make future orders even easier.